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Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders.     Click the date of the order whose status you wish to view.  Once your order has been printed the status will go to awaiting shipment.  We try to ship all orders within 1-2 business days unless the items are on backorder.  Feel free to call or email to check on the status of your order.



Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.  All shipping is done through UPS on internet orders.  If you wish to use a different method, please call 814-467-9842 to place your order.

Q: I have a small order and shipping costs are almost as much as the order.

A:  Please call our office to place your order.  We can ship using different methods from our office.